Privacy Policy

Last updated: September 5, 2025

At EasyCars Mallorca, accessible from https://easycarsmallorca.com/, protecting the privacy of our visitors and customers is one of our top priorities. This Privacy Policy document outlines the types of personal information collected and recorded by EasyCars Mallorca and how we use it.

1. What Data We Collect

  • Identification and contact data: first and last name, email address, phone number, postal address, country of residence, date of birth.
  • Driver verification data: driver’s license details, license validity/expiry, issuing country, and (where necessary) copy of passport/ID for identity verification in line with local law.
  • Booking data: reservation code, rental dates, vehicle class/model, pick-up and drop-off locations, extras (child seat, additional driver, insurance options), flight number (if provided).
  • Payment data: billing details and payment method. Card processing is handled by secure third-party providers; we do not store full card details on our servers.
  • Communications: messages you send to us via forms, email, or phone, and our responses.
  • Technical data: IP address, device and browser information, pages visited, timestamps, referrer URL, and cookie identifiers.

2. Legal Bases for Processing (GDPR)

  • Contract performance: to create, manage, and fulfill your booking.
  • Legal obligation: to meet requirements under applicable laws, taxation, accounting, and road traffic regulations.
  • Legitimate interests: to prevent fraud, secure our services, improve website usability, and respond to inquiries (balanced against your rights).
  • Consent: for optional communications (e.g., marketing emails) and non-essential cookies/analytics. You can withdraw consent at any time.

3. How We Use Your Data

  • Process and confirm car rental bookings and provide customer support.
  • Verify driver eligibility and comply with insurance and legal requirements.
  • Process payments via secure payment processors.
  • Improve our website, services, and user experience.
  • Send service updates and, with your consent, promotional communications.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate the site, remember your preferences,
analyze traffic, and measure marketing performance. Non-essential cookies are used only with your consent.
You can control cookies via your browser settings; disabling certain cookies may affect site functionality.

5. Sharing Your Data

  • Local rental partners/suppliers: to fulfill your booking (vehicle preparation, handover, support).
  • Payment processors: to securely process transactions and prevent fraud.
  • IT/hosting and analytics providers: to operate and improve our website and systems.
  • Authorities and legal advisors: when required by law, to protect our rights, or to handle claims and disputes.

We do not sell or rent your personal data.

6. International Transfers

If personal data is transferred outside the European Economic Area, we ensure appropriate safeguards
such as European Commission Standard Contractual Clauses or other lawful transfer mechanisms.

7. Data Retention

We keep personal data only as long as necessary for the purposes described above and to meet legal, accounting,
or reporting obligations. After retention periods expire, data is securely deleted or anonymized.

8. Your Rights (EEA/UK)

  • Right of access to your personal data.
  • Right to rectification of inaccurate or incomplete data.
  • Right to erasure (“right to be forgotten”) in applicable cases.
  • Right to restriction or objection to processing, including objection to direct marketing.
  • Right to data portability.
  • Right to withdraw consent where processing is based on consent.

9. Security

We implement appropriate technical and organizational measures to protect personal data against accidental
or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

10. Children’s Privacy

Our services are not directed to children under the age required to hold a valid driver’s license.
We do not knowingly collect personal data from children for rental services.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.
Please review the privacy policies of any external sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available at
https://easycarsmallorca.com/ with the date of the most recent revision.

13. Contact

If you have questions or wish to exercise your rights, please contact:

EasyCars Mallorca
Website: https://easycarsmallorca.com/
Email: [email protected]

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